Faq’s
What are your opening hours?
We’re open every day 24/7, so you can do your laundry when it suits you.
Do I need to bring my own detergent?
NO – Free detergent and softener are automatically injected by the machines. Gentle on fabrics, effective on stains.
What size loads can your machines handle?
Our large-capacity machines can handle everything from everyday laundry to bulky items like blankets, doonas, and towels.
How do I pay for the machines?
Payments are cashless and easy with Tap & Go — no need to carry coins.
Is parking available?
Yes, we have plenty of free parking right outside for your convenience.
Are your machines safe for delicate fabrics?
Yes, our washers are designed to be gentle on clothes while still delivering a powerful clean.
Is Surf Laundromat family-friendly?
Absolutely. We’ve created a safe, welcoming environment for everyone.
What payment methods do you accept?
Tangerpay — card or mobile tap-to-pay.
Can I wash pet items with my normal laundry?
No, please use the dedicated Pet Zone machines.
Do you have large machines for bulky loads?
Yes, 28 kg washers and 30 kg extra-large dryers.
Do I need to wait while my laundry is done?
Not at all. You’re welcome to wait in our clean, comfortable space — or pop out and come back once your cycle is finished. You can chose to receive an SMS as your cycle is about to be completed.